Shipping policy

Shipping Policy

Thank you for shopping with RANZØ Studios.

At RANZØ, every garment is carefully hand printed and quality checked before it is shipped. We believe in creating products with attention to detail rather than mass-producing clothing. Because of this, every order requires production time before it is dispatched.

Processing Time

All orders are hand printed to order.

Please allow approximately 8 business days for production before your order is shipped.

During new collection launches, holidays, or periods of high demand, production may take slightly longer. If there are any significant delays, we will contact you as soon as possible.

Please note that processing time is separate from shipping time.

Customs & Import Duties

Orders shipped outside the European Union may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order.

RANZØ Studios cannot be held responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

Once your order has been handed over to the shipping carrier, delivery is managed by the carrier.

If your package appears to be delayed or lost, please contact us at ranzo.studios@outlook.com. We'll gladly assist you in working with the shipping carrier to resolve the issue.